Trust Center

Everything your review needs

Our legal, privacy and security documents in one place. Read the public ones here and ask for the rest.

TLS Encryption in transit
bcrypt Password hashing
72 hours Breach notice under our DPA
No training AI providers don’t train on your data

Customer-facing legal

  • Terms of Service Public The agreement that covers using LocalSpect.
    Read
  • Privacy Policy Public What personal data we handle, why, and your rights.
    Read
  • Cookie Policy Public Every cookie we set, what it does and how long it lasts.
    Read
  • Refund Policy Public When credits or money come back.
    Read
  • Acceptable Use Policy Public What the Service and its data may not be used for.
    Read

Data protection

  • Data Processing Agreement Public How we process personal data you put into LocalSpect.
    Read
  • Standard Contractual Clauses On request The EU clauses our DPA includes by reference, for transfers out of the EU.
    Request
  • UK Addendum On request The UK addendum to those clauses, for transfers out of the UK.
    Request
  • GDPR statement On request Our approach to the EU GDPR.
    Request
  • UK GDPR statement On request Our approach to the UK GDPR and the Data Protection Act 2018.
    Request
  • CCPA / CPRA statement On request Our notice at collection and how we handle California privacy rights.
    Request
  • Service providers list On request The companies that process personal data for us, by name.
    Request
  • DPIA template On request A starting point for your own data protection impact assessment of LocalSpect.
    Request
  • Data retention schedule On request How long we keep each kind of data, and why.
    Request
  • Data request runbook On request How we handle access, correction and deletion requests.
    Request

Security

  • Security Policy Public The controls that protect your account and data.
    Read
  • Security questionnaire On request Our answers to your security questionnaire.
    Request
  • Incident response summary On request How we contain, investigate and report a security incident.
    Request

Request a document

Tell us which document you need and who it's for. We'll send it by email.

Security reports: [email protected]. Privacy: [email protected].

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